Privacy Policy
Last updated: May 2026Nexus Popular Culture (Pty) Ltd ("Nexus Media") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Name and surname
- Email address
- Phone number
- Company name and job title
- Project details shared through our contact form
- Browsing data (IP address, browser type, pages visited) through cookies and analytics
2. Purpose of Collection
We collect personal information for the following purposes:
- To respond to enquiries submitted through our contact form
- To provide quotations and deliver services
- To communicate project updates and relevant information
- To improve our website and user experience
- To comply with legal obligations
3. Legal Basis for Processing
We process personal information based on one or more of the following grounds as defined by POPIA: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in delivering our services (hosting, email, analytics), bound by confidentiality agreements
- Legal authorities when required by law or to protect our rights
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months unless an ongoing business relationship exists.
6. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings. We use:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
7. Your Rights Under POPIA
You have the right to:
- Request access to your personal information held by us
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
8. Information Officer
Our designated Information Officer can be contacted for any privacy-related queries:
Email: info@nexusmedia.co.za
Phone: (011) 789-8215
Address: 21 Harley Street, Ferndale, Randburg, Johannesburg
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.